Descent Ticker with No Support

I dont get why there is not a wide selection of RSS tickers for the Mac like one can easily find for Windows. What is available ranges from horrible to alright. RSS Ticker for Google Reader sits in the latter position. Its strengths are Google Reader intigration, quick display of feeds, direct tie-in with Google Reader for viewing all your feeds, and the ability to place the ticker on a wide screen.

It fails to give you control of your feeds subjecting you with old read messages for at least 24 hours cluttering up your news feed with archiac news. This drowns out the new posts and if youre like me, youll miss the refreshed entries due to the numerous other feeds clogging up the ticker with stale items. Why is it not a standard to hide read posts? This seems idiotic to me. Additionally, the ticker likes to "blink out" every once in a while and present itself empty until the feed repopulates. Nice, more useless time wasting as I await something new to appear.

Other disappointments lie in the tiny favicons, lack of site name for each post, and non-intuitive controls. I stumbled over the procedure for closing the drop-down draw by accident after closing the entire application and reopening it for the first few minutes of use. Dude, Im an IT guy and if it took me that long to figure it out, youve got a serious UI flaw.

Which leads me to one of my grandest complaints. There is zero support for this application. If you click the support link in the App Store, you are greeted with an icon in the middle of the page. Oooh, if I click it, it opens the website? Nice indicator on that graphic. Once there, nothing else is clickable like the contents bar one would figure would lead you to different sections. But wait, it gets better. While you "navigate" this site, you find yourself scratching your head. There is NO mention of RSS Ticker for Google Reader. Its just games - kiddie games - thats it. Forget about finding a support link or email address. Remember, nothig is clickable.

I feel this could be the ticker for Mac user if the mysterious author could accept input and correct a few minor issues. Give me new posts only and an easy way to close that drawer and Im happy. Very happy.

7mary4 about RSS Ticker for Google Reader